PRIVACY POLICY

The purpose of this website is to provide visitors with useful information and to allow them to request additional information regarding their relocation/relocation needs. Our visitors have the right to be informed of all information collected and used, and the circumstances under which the information is disclosed.

General data protection and data liability

Sergeant Moving and Storage® does not sell or share information collected about you or the services you request. Information collected about you or the requested service will only be used to provide the information or perform the requested service. We thoroughly review all third-party services we use to ensure that your information is treated appropriately. Collection and use of information

No registration is required to enter our website.

We respect the privacy rights of all website visitors. To do so, we collect and use information across our Sites only as disclosed in this Privacy Policy. This statement applies only to information collected on this website.

For each visitor to our her website, our web server automatically recognizes only the visitor's domain name. It does not recognize email addresses and does not uniquely identify individuals or other identifiable details. The information we collect is used for internal verification and to improve or enhance the content of our website. Under no circumstances will the data be passed on to third party organizations for commercial purposes.

Individuals can choose to submit either a quote request form or a customer service request form. When filling out these forms, users are required to provide certain contact information. This information is not sold or given to third party organizations. Collected only for the purpose of contacting the visitor about the services in which they have expressed interest. Information submitted by an individual is shared with the franchise locations selected by the individual from a list of franchise locations.

We reserve the right to revise our privacy policy at any time without advance notice. Any change to this policy will be posted on this site and the new policy will apply only to information collected following the posting of the new policy.

We provide visitors to our website with the ability to enter their move details and personal information to initiate a quote for our services. We store this information, both in your browser while you complete the form and in our internal systems after submission, and use it to estimate and provide services. The information stored in your browser is stored for the purpose of improving your experience while interacting with our web form by having the ability to recall specific information when choosing to go back and edit information before submitting. By entering your information, you are willingly sharing personal information with us to be used as referenced in the General Privacy and Data Responsibility section of this policy. Once the form is completed and submitted, all information stored in your browser is automatically cleared. Your local storage can also be cleared at any time through your browser settings.

Sergeant Moving and Storage® processes and stores personal data within the online chat feature for the purpose of providing support via chat. You have the right to request your personal information collected be deleted, and you may obtain a copy of any personal data stored in the chat database by contacting us via the steps outlined in the DELETING YOUR PERSONAL INFORMATION section of this policy.

By providing your contact and other information to Sergeant Moving and Storage® or through this Site, you have given your express consent for Sergeant Moving and Storage® and its franchisees to use your personal information as outlined in this Privacy Notice. To the extent that applicable law requires express consent, express written consent, or “opt-in” for the collection and use of certain types of personal information, Sergeant Moving and Storage® will maintain processes and procedures to ensure such information is collected with express consent. Each communication that potential customers receive from Sergeant Moving and Storage® will give instructions on opting out or unsubscribing from future email communications.

The security of your information is very important to Sergeant Moving and Storage®. Sergeant Moving and Storage® uses appropriate administrative, technical, personnel, and physical safeguards to protect the security of your personal information. Sergeant Moving and Storage® also makes all attempts to ensure only necessary people and third parties have access to personal information in order to safeguard your personal information against loss, theft, and unauthorized use or modification. Sergeant Moving and Storage® uses some of the most advanced Internet security technology available today to protect your information. Sergeant Moving and Storage® practices industry standards and frameworks for securing data systems and the data that is stored.

 Tracking and storing information
If you opt-in to the tracking policy displayed on every page of our website, we use his cookies to improve your experience on our website. This includes using location selection cookies so that you don't have to make a selection later when you return to or view other pages of our apps or websites. Remarketing/retargeting cookies are also used to serve ads based on other third party visits to her website. All remarketing/retargeting tracking is subject to policies established by each advertiser network. When you visit a web page, we assign a session value to remember the events and actions you take on the website. This value is updated on all subsequent visits. IP addresses tracked by Google Analytics are anonymized in accordance with Google's policy.

Cookies strictly necessary for the functionality of the website track user opt-in status, record consent, record selected location information from the last page visited, provide preferred location, user session information, user Used to hold the browser language. Preferred or preferred content language across the site, and the user's color preferences for viewing the site in light or dark mode.

CALL TRACKING
Call tracking is used to display a dynamic phone number on our website. These help us identify the source of information that helped you find our website. Calls may be recorded for training purposes and all personally identifiable information is redacted where possible in recorded call files. Information provided during calls is not sold to third parties, but calls are stored with our third party provider.

Notice of change
We reserve the right to change our privacy policy at any time without notice. Any changes to this policy will be posted on this website and the new policy will apply only to information collected after the new policy is posted.

Dispute resolution
We promise to resolve disputes within 5-10 business days. In case of problems, visitors can contact us by mail, e-mail, telephone or fax.